Privacy Policy & Terms

Keen Digital(“we”, “us”, “our”) is committed to protecting your privacy. This policy explains how we collect, use, and safeguard your personal information in accordance with the Australian Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

Information we collect

We collect personal information you provide through our contact form, including your name, email address, phone number, and the content of your message. We may also collect information about your business and project requirements during discovery calls and project engagements.

How we use your information

We use your personal information to:

• Respond to your enquiry
• Provide quotes and proposals
• Deliver our web design and development services
• Send invoices and manage billing
• Provide ongoing maintenance and support services on request

Third-party services

We use the following third-party services which may process your data: Vercel (website hosting), Resend (email delivery), Wave (invoicing), and Google Analytics (anonymous website analytics). We do not sell or share your personal information with any other third parties.

Data security

We take reasonable steps to protect your personal information from misuse, interference, loss, and unauthorised access. All data transmitted through our website is encrypted via SSL/TLS.

Your rights

You have the right to access, correct, or request deletion of your personal information. Contact us at contact@keendigital.com.au to make a request.

Services

Keen Digital provides web design, web development, and related digital services. All projects are governed by a separate services agreement signed before work begins. The terms on this page apply to your use of this website.

Intellectual property

The content, design, and code of this website are owned by Keen Digital. You may not reproduce, distribute, or modify any part of this website without written permission. Client projects are governed by the intellectual property terms in the services agreement.

Limitation of liability

This website is provided “as is” without warranties of any kind. Keen Digital is not liable for any damages arising from the use of this website. Service-level warranties are outlined in individual project agreements.

Governing law

These terms are governed by the laws of Queensland, Australia. Any disputes will be resolved in the courts of Queensland.

Contact

For questions about these terms, contact us at contact@keendigital.com.au.